CAREER HISTORY
- Principal, Master Coach and Director of Training, Institute of Executive Coaching
- Professional Associate, Consultant, St. James Ethics Centre
- Regional Head, School of Psychology, Penrith, UWS and Director of Post Graduate Studies, Centre for Critical Psychology, School of Psychology UWS
- Director, Social Research and Consultancy, Changeworks Pty Ltd
AREAS OF EXPERTISE
- Solution Focused, Narrative and Transformational Executive Coaching
- Facilitation
- Mediation
- Applied Ethics in the Workplace
- Adult Learning and Applied Social Research
- Action Learning Design and Evaluation
- Professional Development and Coaching Supervision
- Coaching Research
BACKGROUND
Hilary has built her career around the design and application of processes and strategies to improve the social and emotional capital of organisations. She has worked extensively with individuals as well as teams providing executive coaching, mediation, ethics advocacy and action learning and research. She is a specialist in adult learning and reflective practice and has significant experience in building people’s capacity to reach their potential in today’s challenging workplace environments.
Past major projects include an action-learning project to embed a coaching/mentoring culture into the NSW Police, an innovative program for improving workplace relations through ethical conversations, a centre of excellence project in a major bank, and several organisational culture and ethics audits.
Currently Hilary’s role is two-fold; as one of the Institute’s Master Coaches she coaches, trains and facilitates programs for the Institute, as well as supporting and supervising other coaches. Her coaching includes working with senior management on innovative workplace projects, facilitating troubled teams, individuals and organisations following a major crisis or fall-out, and designing, training and facilitating the Institute’s corporate programs. She is frequently invited to coach senior executives and their teams as well as facilitating coaching programs that build and sustain a coaching culture in organisations including the training, accreditation and support of in-house coaches.
In her capacity as Principal and Training Director at the Institute, Hilary works across and contributes to all the activities of the Institute. She directs and oversees the development of the Institute through curriculum design, training and research as well as overseeing the growing Community of Practice, which was launched in 2005. She is on the advisory panel of the International Coaching Psychology Review and has significant publications in the area of workplace ethics, action learning, and narrative forms of practice, qualitative research, mediation and coaching. She is currently working on her third book on coaching narratives from the field.
Hilary has designed and run several innovative programs for the Institute, including Conversations for High Performance, EQ in the Workplace, Power and Political Savvy and Conversational Practices for high performing teams. Her ‘Conversations-in-Action’ process is used by top teams who are having difficulty working together, or who want to improve the effectiveness of their team meetings.
Hilary is part of a team of senior IEC coaches that oversees coaching programs aimed at talent pools, engagement, retention and succession planning. She is often called in to work with executives having difficulty in new roles. Organisations she has worked with include ING, Citibank, AMP, Westpac, ABN AMRO, IAG, NAB, Blackmores Pty Ltd and Fairfax in the corporate sector as well as extensive work in the public sector including Sydney Opera House, AUSAID, Sydney Olympic Committee, Education Department, Health Department, Sydney Ports Authority, NSW Police, UNSW, Environmental Protection Agency, Department of State and Regional Development, and the Department of Public Works and Services.
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